Performance measures and quality tools in Portuguese small and medium enterprises: Survey results
Article Abstract:
A survey that was undertaken at the initial stage of a research project looking at performance measures and quality tools are described. The level of knowledge of performance measures and their degree of implementation in small and medium enterprises in Portugal is determined.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2005
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From compliance to value-added auditing - experiences from Swedish ISO 9001:2000 certified organisations
Article Abstract:
Findings of a survey on auditing methods and certification audits' value in ISO 9001:2000 certified organizations of Sweden are presented.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
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