Buyer reactions to ethical beliefs in the retail environment
Article Abstract:
The ways in which a consumer's ethical cognitions may serve as a defensive mechanism helping them avoid relationships with potentially dubious retailers are examined and retail-selling dyad is focused. Traditional and patronage research is integrated with marketing ethics by exploring the ways in which ethical cognitions can alter shoppers' emotions and future patronage intentions.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2004
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Atmospheric affect as a tool for creating value and gaining share of customer
Article Abstract:
Issues are presented concerning the importance of retail atmosphere in the development of consumer relationships which are long-lasting. The impact of negative retail atmospheres is compared with the impact of positive retail atmospheres.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2000
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Seeking something different? A model of schema typicality, consumer affect, purchase intentions and perceived shopping value
Article Abstract:
A study looks at the differences of the effects from store names, locations, and the appearance of its salespeople on consumers. It looks at how these areas can evoke contrasting views and it narrows in on women's apparel stores.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2001
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