Community spirit sets the service trend

Article Abstract:

Johnson's Supermarket is retaining its market share despite competition from major chain stores. The family-owned store focuses on customer relationships to ensure a loyal client base. Employees know customers by name, and inform them about upcoming specials. A friendly working environment also improves staff performance, and seasonal activities create a sense of fun.

Management, Services, Customer service, Johnson's Supermarket

---

The no-frills killer

Article Abstract:

German low-price grocery store chain Aldi is to open its first store in Australia in April 2000. Details of the company's development strategy are discussed.

Supermarket Chains, Foreign operations, Retail trade, Grocery industry, Grocery stores, New South Wales, Aldi Einkauf Gesellschaft mit beschraenkter Haftung und Company OHG

---

House-brand showdown

Article Abstract:

The viability of private-label brands, a marketing strategy adopted by supermarkets in Australia, is examined.

Australia, Marketing procedures, Marketing, Company marketing practices, Private labeling, Private label products

Similar abstracts:

• Abstracts: New mice let you shimmy and shake across the screen. Road warrior
• Abstracts: Lot splitting in stochastic flow shop and job shop environments. Fitting the lognormal distribution to surgical procedure times
• Abstracts: How to price quantity orders to increase your sales and profits. How to price quantity orders to increase sales and profits
• Abstracts: New rules for a new game. Why clicks need bricks: the first wave of alliances between online and old-economy interests offers valuable lessons for deal makers who negotiate the next wave
• Abstracts: Time for insurers to assess their own risk. A paragon of virtue. Tyros at the top

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.