Cultural determinants of customer- and learning-oriented value systems and their joint effects on firm performance
Article Abstract:
The effects of firm-level reflections of two societal-culture factors, collectivism and power distance, as well as organizational cultural strength, on the development of customer- and learning-oriented value systems in organizations are examined. The results reveal that a customer- and learning-oriented organizational value system is more likely to develop and improve firm performance when, complemented by appropriate societal-culture factors, and supported by a 'strong' organizational culture.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2005
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Supplier fairness as a mediating factor in the supplier performance- reseller satisfaction relationship
Article Abstract:
The role of reseller perceptions of supplier fairness in the relationships between reseller evaluations of supplier role performance components and reseller satisfaction is examined. Specifically, reseller' perceptions of supplier distributive fairness and procedural fairness are posited as key factors, mediating the effects of reseller assessment of supplier delivery performance, operational support, boundary personnel performance, and financial and sales performance on reseller satisfaction.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2004
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The role of monitoring in interfirm exchange: effects on partner unilateral cooperation
Article Abstract:
Interfirm exchange and their effect on industrial supplier relations and co-operation is evaluated.
Publication Name: Journal of Business Research
Subject: Business, general
ISSN: 0148-2963
Year: 2006
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