From crisis prone to crisis prepared: a framework for crisis management
Article Abstract:
Organisations can create their own human-induced crises, but executives can improve corporate preparedness in their anticipation of and response to catastrophes. Corporations cannot control natural disasters, but human-induced catastrophes can ruin a company's reputation. Ways in which companies can prepare for impending crises are described, together with the organisational structures that are affected by the phases of the crisis. Costs of over $1 billion have been incurred following devastation brought on by major crises.
Publication Name: The Academy of Management Executive
Subject: Business, general
ISSN: 0896-3789
Year: 1993
User Contributions:
Comment about this article or add new information about this topic:
On the nature, consequences, and remedies of workplace incivility: no time for "nice"? Think again
Article Abstract:
A study on the nature and implications of incivility is presented. The study involving 2400 people across United States and Canadian firms shows that incivility causes its targets, witnesses, and additional stakeholders to act in ways that erode organizational values and deplete organizational resources. This causes the employees to decrease their work effort, time on the job, productivity, as well as diminishes job satisfaction and organizational loyalty.
Publication Name: The Academy of Management Executive
Subject: Business, general
ISSN: 0896-3789
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
The dial tone does not come from God!: how a crisis can challenge dangerous strategic assumptions made about high technologies: the case of the Hinsdale telecommunication outage
Article Abstract:
The case of Hinsdale, a large telecommunication outage that struck a Chicago area, is analyzed to illustrate the dual nature of advanced information tools. While exotic technologies can increase productivity and become competitive weapons in a global environment, they can also be dangerous strategic handicaps when they break down. Several suggestions on how to formulate an effective crisis management strategy are also prescibed.
Publication Name: The Academy of Management Executive
Subject: Business, general
ISSN: 0896-3789
Year: 1992
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: From project to process management: an empirically-based framework for analyzing product development time. Project scope and project performance: the effect of parts strategy and supplier involvement on product development
- Abstracts: FCC sets aside portion of airwaves for wireless communications services. Short circuit: McGraw-Hill's push into electronic data fails to bolster profit; critics contend the publisher suffers from nepotism and weak acquisitions; the ruffling of the managers
- Abstracts: Corporate entrepreneurship and financial performance: the case of management leveraged buyouts. Environment, corporate entrepreneurship, and financial performance: a taxonomic approach
- Abstracts: Vendors can pave the way to growth. What franchisors look for. Visiting a loan officer? Be prepared
- Abstracts: How to get a higher return on your corporate cash. Two ways to increase your retirement income. Approaching lenders: how to get that needed capital