Keeping an eye on the mirror: image and identity in organizational adaptation

Article Abstract:

This article addresses how individuals make sense of their organization's response to a nontraditional and emotional strategic issue. The reported research also concerned microprocesses involved in organizational adaptation. We describe how the Port Authority of New York and New Jersey, a regional transportation agency, dealt with the many homeless people at its facilities and use that description to build a new view of organizational adaptation. Our view is that an organization's image and identity guide and activate individuals' interpretations of an issue and motivations for action on it, and those interpretations and motivations affect patterns of organizational action over time. The article develops the constructs of organizational identity and image and uses them to link ideas from work on impression management with ideas about organizational adaptation. (Reprinted by permission of the publisher.)

Management, New Jersey, Homelessness, Corporate image, Organizational behavior, Port Authority of New York and New Jersey, Adaptability (Psychology), New York (State)

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Women and transformational and contingent reward leadership: a multiple-levels-of-analysis perspective

Article Abstract:

This study provides a multiple-levels-of-analysis investigation of transformational and contingent reward leadership and outcomes involving female leaders. We tested multisource data from male and female salespersons and their female sales managers for individual-, dyad-, and group-level effects via within and between analysis (WABA). As hypothesized, the associations of interest were based on differences between dyads. Each female leader formed a unique relationship with each subordinate that was independent of their group membership. (Reprinted by permission of the publisher.)

Interpersonal relations, Leadership, Women executives, Sales personnel, Salespeople, Women sales personnel

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