Linking performance drivers in production planning and inventory control to process choice
Article Abstract:
A study revealed how process choice is affected by production planning and inventory control decisions. Results revealed that decisions pertaining to the aggregate plan, materials management, and production scheduling must be related with process choice and that these decisions influence the operations function. Thus, the operations performance of job and batch shops improves when the uncertainty and complexity are better managed through shorter planning for master production scheduling and effective manipulation of the labor capacity.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 1997
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An empirical analysis of financial services processes with a front-office or back-office orientation
Article Abstract:
An alternative classification of service organizations, has identified important dimensions for understanding both the similarities and differences, which have established a solid foundation. The most surprising finding, relates to levers for achieving outstanding performance, with a front-office and back-office orientation.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2003
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Uncertainty reduction approaches, uncertainty coping approaches, and process performance in financial services
Article Abstract:
Strategies to cope with and reduce uncertainty in financial services industry are analyzed. Implications of these strategies on productivity and customer satisfaction in these industries are also examined.
Publication Name: Decision Sciences
Subject: Business, general
ISSN: 0011-7315
Year: 2006
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