Only the shadow knows: shining a light on shadow demand

Article Abstract:

Few inventory managers have a clear picture of the full negative impact of out-of-stock situations. That is in part because most order-entry systems do not collect information concerning how customers react when they learn that a requested product is out of stock. Most methods of mitigating the effects of stockouts result from one of two basic concepts: rebalancing inventories to minimize stockout damage and inducing customers to accept backorders or substitute products instead of taking their business elsewhere.

Direct Marketing Services, Direct Mail Advertising, Direct mail advertising services, Research, Management, Direct marketing, Customer relations, Inventory control

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Shedding Light on VDTs: Criteria for Re-Evaluating Your Lighting System

Article Abstract:

Lighting requirements for video display terminals (VDTs) involve the use of data entry and paper-based material. Four lighting criteria are considered for productivity: illuminance; task visibility; visual comfort probability; and glare control on the VDT screen. A photograph depicts a well-designed lighting system. Levels of illuminance are listed in foot-candles. Information concerning surfaces, the angle of the paper and keyboarding, as well as reflectance limits is included.

Industrial productivity, column, Productivity, Criteria, VDT, Working Conditions, Work Stations

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Light at the end of the budget tunnel

Article Abstract:

The 1997 agreement on a plan to balance the federal budget by 2002 is a major breakthrough. Even though the plan is not perfect, it reverses the trend of budget deficits and offers Congress an opportunity to restore fiscal responsibility.

Editorial, Planning, Prevention, Economic policy, Budget, Budgeting, Budgets, United States. Congress, Budget deficits

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