Organizational values: the inside view of service productivity

Article Abstract:

The relationship between service worker productivity and the value systems of organizations is examined in detail, using data from 91 service firms with operations in western Canada.

Social aspects, Canada, Corporations

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Effect of a buy-national campaign on member firm performance

Article Abstract:

The impact of a campaign in New Zealand to persuade consumers to purchase domestic-made products is examined in detail. The effect on firms and consumer behavior is assessed.

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Global sourcing, multiple country-of-origin facets, and consumer reactions

Article Abstract:

The way that global sourcing may affect consumer behavior is examined in detail, with implications for managing global sourcing, in terms of design, assembly and the like.

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