Permission is not enough. Empowerment and reciprocity must be included, too
Article Abstract:
Suggestion that the consumers granting permission for marketing should be given a choice to opt out if they so wish. Also suggesting that in consideration for paying attention to the marketing initiative the consumer be rewarded.
Publication Name: Marketing Management
Subject: Business, general
ISSN: 1061-3846
Year: 2004
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Put people in power
Article Abstract:
Marketers should include consumers in creation, execution and delivery of marketing to maintain consumer's interest in their company. Internet is proving to be a useful tool for marketers to achieve this target.
Publication Name: Marketing Management
Subject: Business, general
ISSN: 1061-3846
Year: 2004
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Fair trade
Article Abstract:
Consumers' mistrust of marketers and their feelings of exploitation are discussed. The need to provide customized service in return for customers' personal information is explained.
Publication Name: Marketing Management
Subject: Business, general
ISSN: 1061-3846
Year: 2003
User Contributions:
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