Upgrading to Windows 98? Upgrade your vocabulary, too
Article Abstract:
Microsoft is fielding numerous customer problems with its new Windows 98 but remains optimistic about the operating system. Most of the problems seem to center on older computer upgrades instead of newer, Windows 98-enabled counterparts. Among the difficulties facing corporate users are Windows 98's recognition of some peripheral devices, network configurations and plug-in cards. Other problems, meanwhile, have been afflicting consumers. These troubles include unusual system crashes; floppy, CD-ROM and removable hard drives that fail to operate; inconsistent modems and erratic performance. Callers also have struggled to reach Microsoft's free technical support lines at (425) 635-7222. A faster Microsoft option involved faster technical service that cost $35 per call or $295 for a service contract. Microsoft added that the number of Windows 98 problems are far short of any previous system upgrade.
Publication Name: The New York Times
Subject: Business, general
ISSN: 0362-4331
Year: 1998
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Computers beware! a virus is on the loose
Article Abstract:
A new type of virus, identified in Aug 1995, illustrates the ever-increasing need for improved computer security. The new virus enters computer networks via a macro hidden in E-mail or other files that travel over the Internet. This is problematic since traditional antivirus software and firewalls typically do not look at embedded macros. The virus appears in documents created in Microsoft's Word for Windows and causes some annoyances to users when they try to save documents. Although it is otherwise not harmful, experts point out that the virus could easily be altered to become more dangerous. The virus's rapid spread marks a departure from the past, when viruses were primarily spread by diskette. This highlights the dangers of using intelligent agents to automatically gather information from the Internet. Antivirus software available today could combat the virus.
Publication Name: The New York Times
Subject: Business, general
ISSN: 0362-4331
Year: 1995
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