Two-dimensional quality function deployment: an application for deciding quality strategy using fuzzy logic
Article Abstract:
Fuzzy logic is used to examine the impact of implementing quality function deployment in manufacturing and service industries to meet the customer specification of products and service.
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2007
China, Marketing procedures, Product quality, Service Industries, Manufacturing industry, Manufacturing industries, Quality management, Services industry, Customer relations
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2007
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Comment about this article or add new information about this topic:
QFD with fuzzy and entropy weight for evaluating retail customer values
Article Abstract:
Retail customer value is assessed using Quality Function Deployment and fuzzy judgment.
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
Taiwan, Evaluation, Customer satisfaction, Quality factor meters
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: Usage, Fuzzy algorithms, Fuzzy logic, Fuzzy systems
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