Using subjective evaluations of organizational performance in small business research

Article Abstract:

Frequently small business researchers cannot obtain accurate objective information on organizational performance. However, an important research study of 26 large firms completed by Dess and Robinson (1984) has suggested that researchers can, in certain instances, use subjective evaluations of organizational performance when accurate objective measures are unavailable. The present study of 34 small firms was designed to partially replicate and to extend the Dess and Robinson study. However, none of the significant correlations in the Dess and Robinson study were replicated in the present study. Reasons for these discrepancies are discussed within the context of developing a set of guidelines for using subjective evaluations in small business research. (Reprinted by permission of the publisher.)

Surveys, Organizational research

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Power, conflict and satisfaction: perceptions of shopping center based small retailers

Article Abstract:

With shopping centers capturing an increasing share of the consumer dollar, many small retailers have located in these complexes. In so doing, they agree to operate within an elaborate set of regulations which prescribe many merchandising practices and which are enforced by the shopping center manager. This paper deals with the satisfaction of small retailers with these arrangements and the extent of conflict they experience with the center manager. Several variables are examined to determine their ability to predict these conflict and satisfaction levels. (Reprinted by permission of the publisher.)

Management, Economic aspects, Retail industry, Retail trade, Shopping centers

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