Why staff call it quits

Article Abstract:

The problems of large-scale staff turnovers in Australian call centers are on the rise. The major cause of this problem is that the employees treat their jobs as short term rather than a career and accordingly some strategies are provided to help call centres retain their employees.

Work Schedules, Work hours, Hours of labour, Call centers, Call centres

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Software replaces crystal ball

Article Abstract:

The need for human resource professionals to adopt human resource management software, for better workforce planning, is discussed.

Prepackaged software, Manpower Planning, Usage, Human resource planning, Human resource management software, Human resource departments, Human resource directors, Human resources management software

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Growth imperative

Article Abstract:

The significance of employee ideas for business growth is discussed.

Corporate growth, Industry growth, Employee suggestions

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