Wired winners
Article Abstract:
Due to new Internet applications emerging, such as web conferencing and phone calls over the Internet, the way in which information technology can improve their profits are examined. Most small businesses use the Internet mainly for e-mail and research.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2003
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Broadband breakdown
Article Abstract:
The issue of poor customer relations of Telstra Corproation Ltd. is examined.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2005
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Service with a snarl
Article Abstract:
The issue of customer service standards of Telstra is examined.
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2005
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