Gap Inc. sees supplier ownership of compliance with workplace standards as an essential element of socially responsible sourcing

Article Abstract:

The evolution and working of Gap Inc.'s program for socially responsible sourcing, which follows Social Accountability 8000 (SA 8000) standards and its future application in compliance management systems, for making suppliers responsible for maintaining workplace standards is presented.

Apparel & Shoe Stores, Clothing and Clothing Accessories Stores, APPAREL AND ACCESSORY STORES, Social Responsibility Accounting, Work environment, Corporate social responsibility, GPS, Clothing stores, Industrial suppliers, Social accounting, Gap Inc.

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How quality award-winning governments handle customer service

Article Abstract:

The customer service practices of award-winning government agencies are examined to illustrate the standards set. Calls must be answered within a limited time, and customers are surveyed to obtain their evaluations of the services received.

United Kingdom, Australia, Services, Administrative agencies, Government agencies

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Travels with Cypress Semiconductor on the road to service excellence

Article Abstract:

Customer Satisfaction Relationship Survey, an initiative taken by Cypress Semiconductor to achieve the service excellence compliances is discussed.

Semiconductors and related devices, Semiconductor industry, Surveys, Cypress Semiconductor Corp., CY, Customer satisfaction, Support services

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