Marketing exchange as a product of perceived value and control
Article Abstract:
The exchange process can be characterized according to its perceived value and perceived control. Value is found to be the amount of control either party believes they have in the process which will affect consumer satisfaction. The Marketing Exchange Framework provides a way for dealing with this marketer-consumer struggle for control and effects on consumer behavior and satisfaction. Marketers therefore need to devise a way of increasing a consumer's perception of control without relinquishing control.
Publication Name: Research in Marketing
Subject: Business
ISSN: 0191-3026
Year: 1992
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The processing of marketing threat stimuli: a comprehensive framework
Article Abstract:
The role of fear in marketing is investigated using a conceptual framework for marketing threat appeals. Threats are distiguished from fear as the effects of fear are temporary. Key dimensions of the stimuli reveal that cognition and emotion play a significant role in consumer behavior and its effectivity is determined by the environment. It is also suggested that severity, vulnerability, recommendation-efficacy and self efficacy are determinants of compliance.
Publication Name: Research in Marketing
Subject: Business
ISSN: 0191-3026
Year: 1992
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Antecedents and purchase consequences of customer participation in small group brand communities
Article Abstract:
The impact of consumer social participation on their buying behavior is examined.
Publication Name: Research in Marketing
Subject: Business
ISSN: 0191-3026
Year: 2006
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