The Government Office

Article Abstract:

A study, sponsored by the Office of Naval Research and conducted by the Wharton School, is gathering information on the most effective means of interfacing people and executive workstations. Interfacing methods include graphics, voice, and touch-screen. The object is to reduce frustration. The National Institute for Occupational Safety and Health is conducting research on ergonomic, humanized software. The Internal Revenue Service is conduting a pilot program for an automated collection system with tickler file. The test will evaluate hardware software, and their human impact.

Software, Ergonomics, Frustration, Human Factors, Study, User Interface, User-Friendliness, User interfaces (Computers), Impact Analysis, Government

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The Government Office

Article Abstract:

The United States General Accounting Office (GAO) says that federal agencies should establish strong, central management of office automation. GAO criticized agencies for not having organization-wide plans for managing office automation. GAO recommended that 'how to' management guidelines be issued and that a forum be established for agency managers to exchange information. Finally, the National Bureau of Standards (NBS) has implemented a measurement center for local area networks.

Management, Business planning, Local area networks, LAN, Government Agency, Guidelines

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The Government Office

Article Abstract:

The United States Army Project Viable will train 57,000 people in a new computer-based office system. This project involves 18,000 terminals and will automate spare parts inventory among other things. In another area, optical disks which can store analog and digital data on a single medium are becoming more popular. The Library of Congress is interested in this technology. Reform '88, a government project, is targeting some priority office projects.

Inventory control, Libraries, Optical Memory, Training of Employees, Army

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