40 companies honored for 90-plus CSI scores
Article Abstract:
40 companies received awards at the International BoatBuilders' Exhibition and Conference for the year 2004. The awards were given in recognition of their scores on customer satisfaction index. Each of the awardees scored 90 percent or more on the CSI.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2004
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J.D. Power: boat customers are more satisfied... but engine technology isn't influencing buyers
Article Abstract:
The data of J.D. Power Customer Satisfaction Award winning companies are provided. The customer survey is analyzed for the various aspects about which the customers are satisfied or not satisfied.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2003
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J.D. Power finds boat buyers less satisfied
Article Abstract:
According to J.D. Power & Associates, a California based consumer research company, there is a decline in consumer satisfaction of boat buyers.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2006
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