Streamlining the service repair experience
Article Abstract:
Consumer satisfaction plays a large role in the performance criteria that administrators use to rank servicers and reward them with more business. It was observed that the quality of the customer's repair experience is tied directly to the quality of the administrators' service networks, their servicers, their systems and their protocol for communication.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2004
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The high cost of health
Article Abstract:
The opinion of retailers in The United states is presented on the issue of health insurance for employees cost going higher than the profit margin. This is causing an adverse effect on retail business where it do not help employees and employers. Statistics of premium rise in past few years are also presented.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2004
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Retail in a Google world
Article Abstract:
The evolution of the Internet Search Engines, such as Google, and benefits of search engines for retail trade are discussed. The growth in searches for online and offline purchases and impact of internet and search engines on retailer-customer relationship are presented.
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
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