Reach for the STARS
Article Abstract:
The design and usage methods of STARS Team Approach, an innovative approach to help people visualize their role in creasing quality culture in organizations, are presented.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2007
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One size does not fit all
Article Abstract:
Quality processes are not universal for all businesses so understanding organizational context and contingency theory is essential for quality management.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2006
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