The emancipation of quality: building bridges and closing gaps
Article Abstract:
Quality control professionals are forecast to tackle and solve problems associated with sustaining business success. They support a number of attributes, including technical competence, accountability for results and interpersonal skills. They are anticipated to lead businesses to success using community, strategic thinking, information retrieval and technology tools. Quality professionals are also expected to support business processes considered critical in any organization. These are production creation, product delivery and management.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1998
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Poor measurement system design gives managers distorted picture
Article Abstract:
Issues concerning the accuracy of techniques for measuring performance are discussed. Errors in a system, such as use of an average as a guide to competence and creation of an index from several performance indicators, are examined.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000
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