The house that fraud built
Article Abstract:
Quality function deployment (QFD), which was traditionally used to analyze the needs of customer, is used by the experts to identify critical warning signs and by red flags analysts to detect potential financial statement fraud. The table of QFD consisting of ranking of red flags is presented.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2006
Police Protection, Reporting & Disclosure, Fraud, Analysis, Tools, Financial statements
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2006
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A less costly billing process
Article Abstract:
The billing process can be streamlined and made less prone to errors by using lean Six Sigma techniques. A better billing process can improve customer retention, which can reduce costs and increase profits.
Publisher: American Society for Quality Control, Inc.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2008
United States, Product quality, Credit Collection Techniques, Usage, Economic aspects, Quality management, Customer loyalty, Collection (Accounting), Six Sigma (Quality control)
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2008
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