Faster test results
Article Abstract:
Southside Hospital, a not-for-profit, community hospital in Bay Shore, New York, has reduced test turnaround time from 68 hours to an average of 32 hours with the help of Six Sigma. The sigma level for stress test turnaround has improved due to the use of quality tools including critical to quality trees, process maps and a pay-off matrix.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
User Contributions:
Comment about this article or add new information about this topic:
Six Sigma in metaphor: heresy or holy writ?
Article Abstract:
The nature and future of Six Sigma is detailed and many of the tools and approaches used in it are familiar ones, with quality function deployment, benchmarking, failure mode and effects analysis and designed experiments prominent among them. It varies dramatically across the quality profession and from person to person.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Toe the line: No more WorldComs. How to scope DMAIC projects. Gathering customer feedback: it's important to create an accurate picture of how well you serve your customers
- Abstracts: Understand customer behavior and complaints: eight areas of quantifiable data can be integrated into quality assurance decisions