Translate know-what into know-how
Article Abstract:
The challenges faced by the organization with a sudden impact on the organizational changes are discussed. Some of the methods like voice of the customer (VOC) and the tools of quality function deployment (QFD) are used to track the customer needs and overcome the organizational problems.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
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Prove your ROI
Article Abstract:
The importance of communicating return of investment to the employees are discussed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
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A bare bones look at the bottom line
Article Abstract:
The methods to do savings analysis of the savings of an organization are presented.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
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