Use ISO 9004 to improve performance: it's a powerful modern business management tool
Article Abstract:
ISO 9004:2000 is a valuable tool for improving an organization's effectiveness, efficiency and the quality of its products and services. Using the ISO 9004 criteria, organizations could assess the maturity of their quality management system (QMS) compared to world-class performance.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
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Sharpen your auditing skills
Article Abstract:
An audit checklist is a vital tool that will serve as a guide for auditors in asking questions and improving the entire auditing process from planning to execution. An audit format and guidelines on how to develop an audit checklist are provided.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2008
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