Secret service
Article Abstract:
An investigation into the quality of customer service in top fashion shops in Manhattan is presented. While a number of shops showed good service, many of the shop's sales personnel gave the impression of looking only for their daily sales.
Publication Name: Vogue
Subject: Fashion and beauty
ISSN: 0042-8000
Year: 1998
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The Manhattan project
Article Abstract:
Fashion designer Donna Karan is set to open her flagship DKNY store on Madison Avenue in Manhattan, NY, in Aug 1999. The new location strives to strike a balance between high-technology and quirkiness, what the owner might call a soul.
Publication Name: Vogue
Subject: Fashion and beauty
ISSN: 0042-8000
Year: 1999
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Mail bonding
Article Abstract:
Catalog marketing to teens and 20s customers is about selling attitude and lifestyle as well as clothing. Many firms like J Crew have entirely separate catalogs for this demographic.
Publication Name: Vogue
Subject: Fashion and beauty
ISSN: 0042-8000
Year: 1997
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