A physical examination of health care's readiness for a total quality management program: a case study

Article Abstract:

Many hospitals are adopting total quality management (TQM) principles to enhance their competitiveness. In developing TQM programs, hospitals should take into consideration the perceptions of managers and nonmanagers about the TQM process. Such assessments of employee perceptions will determine the organization's readiness to adopt TQM programs. Moreover, they will allow employees to take active roles in the implementation of improvement initiatives.

Total quality management

---

Factors to consider in the delivery of quality services in hospitals

Article Abstract:

Essential factors in the effective delivery of healthcare has been named as patient roles, the nature of clinical procedures and the management of interactions involved in the delivery process. Patient roles are important in defining needs and expectations while clinical procedures provide goals in patient care. The management of interactions meanwhile, ensure that process transitions are smooth from one department to another.

Health services administration, Hospital administration

---

Supplier scheduling in a quick response environment

Article Abstract:

Reduced cycle time may be achieved through new techniques and new management approaches adopted by the company and by the customer and supplier. The fundamental technology and management orientation needed for quick response (QR) are discussed. The criteria for decision-making when employing customer-managed or supplier-managed QR are presented. Methods of benchmarking and attaining the benefits of QR are also discussed.

Analysis, Logistics, Quick response inventory system

Similar abstracts:

• Abstracts: Mega-niching: retail lessons for health care. Marketing or management: which way the future?
• Abstracts: Physician payment reform in Medicare. A user's view of health care data management. Medical treatment effectiveness research
• Abstracts: A healthy bottom line and quality patient care: can they coexist? The departmental capital plan
• Abstracts: On the international stability of health care expenditure functions: are government and private functions similar?
• Abstracts: Efficient approach to health care industry materiel resource management: an empirical research. The 1990s: prescription for success

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.