Focus on humanity of care as well as how it's delivered

Article Abstract:

Healthcare policy changes that are appropriate and not driven purely by economic considerations will ensure that the US healthcare system retains its compassionate element. Healthcare leaders and legislators involved in policy development must therefore emphasize the humanity of health care, not just the costs and processes. The American Medical Assn and the Medical Group Management Assn have definite and important roles to play in the evolution of sensitive healthcare in the US.

Health aspects, Social aspects, Social policy, American Medical Association, Medical policy, Health policy, Humanity

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Creating 'islands of excellence in the sea of chaos.' (doctor/patient relationships; future of healthcare delivery)(Column)

Article Abstract:

The medical community must refocus the delivery of quality healthcare on the needs of the patient. The healthcare industry has become progressively more concerned with competition and financial accountability and less concerned with customer service. Improvements in service quality will return the healthcare profession to its respected status. Medical associations, such as the Medical Group Management Association, are adopting mission statements which focus on customer service.

Beliefs, opinions and attitudes, Patients

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Leadership, involvement are obligations we all share

Article Abstract:

Medical care facilities often show symptoms of organizational resignation with regards to patients with terminal illnesses. Evan Handler relayed the story of his interactions with medical personal at two of the nation's leading cancer centers at a Medical Group Management Association Midwest Section conference in Traverse City, MI.

Medical Personnel, General Medical and Surgical Hospitals, General medical & surgical hospitals, Long-Term Care Hospitals, Conferences, meetings and seminars, Personal narratives, Cancer patients, Speeches, lectures and essays, Medical personnel and patient, Medical personnel-patient relations, Long term care facilities, Handler, Evan

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