We need each other

Article Abstract:

Hardware and lumber yard retailers who remain loyal to their main wholesalers when they buy exclusively from them hope for the same loyalty from them, but, often, this is not the case. Retailers report that some wholesalers decide to supply competing operations that move into a retailer's area, making it more difficult for existing retailers to remain as profitable. The question of loyalty must be worked out because both wholesalers and retailers need each other.

Home Centers, Lumber and other building materials, Lumber & Bldg Materials, Retail, Lumber and Construction Materials, Lumber & Bldg Materials, Whsle, Lumber and Other Construction Materials Wholesalers, Wholesale industry, Wholesale trade, Building materials wholesalers, Lumber-yards, Lumberyards

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The minefield's mindfield

Article Abstract:

Surviving big-box competition is a matter of choice, not chance, by small retail hardware store owners and managers. Understanding the marketplace, and big-box marketing strategies, is possible by alert attendance at industry and vendor seminars. Store remodeling, cleanliness, and customer service can send a signal to consumers that small stores are worthy of their loyalty. The attitude of active response to change is essential to retail survival.

Small Business, Chain stores, Public relations

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Second fiddle

Article Abstract:

It is crucial for hardware stores to recognize the invaluable contributions of their managers. The demands of operating a hardware store is such that it is important to give good managers their dues, especially since most of the time it would be easy for them to go and work for a competitor. In addition to responsibilities, store managers must be made to fee appreciated for their contributions.

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