Differentiation through people: how can HR move beyond business partner?
Article Abstract:
Employee dissatisfaction can manifest into customer dissatisfaction. Under the circumstances human resource policies of an organization must ensure employee satisfaction hand in hand with improvement in products, processes and productivity.
Publisher: John Wiley & Sons, Inc.
Publication Name: Human Resource Management
Subject: Human resources and labor relations
ISSN: 0090-4848
Year: 2005
United Kingdom, Marketing procedures, Venture Analysis, Methods, Economic aspects, Business enterprises, Customer satisfaction, Workers, Employee attitudes, Customer relations
Publication Name: Human Resource Management
Subject: Human resources and labor relations
ISSN: 0090-4848
Year: 2005
User Contributions:
Comment about this article or add new information about this topic:
Predicting assessment center performance with 360-degree, top-down, and customer-based competency assessments
Article Abstract:
Results of survey conducted among retail associate store managers in United States, regarding the use of 360 degree assessment competency-based application in developing the core competencies of individuals are presented.
Publisher: John Wiley & Sons, Inc.
Publication Name: Human Resource Management
Subject: Human resources and labor relations
ISSN: 0090-4848
Year: 2006
United States, Retail Stores, Usage, Evaluation, Stores, Management development programs, Core competencies
Publication Name: Human Resource Management
Subject: Human resources and labor relations
ISSN: 0090-4848
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Subjects list: Management, Human resource management, Company business management, Company personnel management
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.