How to manage morale

Article Abstract:

Managers can enhance the morale of their subordinates and improve production by assessing job elements that include the job itself, management practices, and economic rewards. The areas of improving employee morale include: the sense of importance employee have in their jobs, including employee attitudes toward their jobs and job importance; management's concern for employee welfare, including employee attitudes toward management practices and management fairness; and fairness and individualization of economic rewards, including attitudes toward economic rewards and wages.

Job enrichment

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How Xerox improved its performance appraisals

Article Abstract:

Performance appraisals, which are supposed to increase employee motivation, often accomplish the exact opposite. A team at Xerox Corp. determined that traditional evaluation methods were a negative force in the corporation. The team determined a new, more effective approach. It centered on goal setting between manager and employee, interim reviews, written rather than verbal appraisals, and regular surveying to gauge effectiveness.

Case studies, Xerox Corp., Employee motivation, Employee performance appraisals, Performance appraisals, Supervision of employees, Employee supervision, Goal setting, Performance standards, Job performance standards, Job evaluation

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Is employee morale hidden behind statistics?

Article Abstract:

Statistics can obscure as much as they reveal when it comes to evaluating employee morale. While such surveys can be valuable, it is essential that they be constructed and interpreted carefully. It is also important that the surveys be used only for focus and limited issues; too broad an interpretation of any survey will ruin its worth.

Surveys, Surveys (Studies)

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