Stepping into the kitchen: lay clients as co-producers of a professional service
Article Abstract:
The article discusses the resulting outcomes of client involvement in service provision in two medical service organizations and highlights the role of clients as either passive or involved.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 2000
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Rewarding employee performance: line managers' values, beliefs and perspectives
Article Abstract:
A new study argues that the application and success of performance management systems is directly linked to the ways in which line managers apply such processes.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 2001
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Pride, prejudice and performance: relations between HRM, diversity and performance
Article Abstract:
A new study investigates the effects of diversity on the design and implementation of human resource management activities.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 2001
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