The technology of benefits outsourcing: helping employees help themselves

Article Abstract:

New interactive technology is increasingly allowing employees to handle the management of their own benefits, ushering an era of 'self-service' in employee benefits. This trend toward self-management of benefits has carved a role for human resources (HR) departments as strategic business partners. With benefit management in the hands of employees and with administrative functions outsourced, HR departments can concentrate on strategic planning to survive the challenges of the future.

Analysis, Human resource departments, Outsourcing

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Outsourcing leaders talk about their experiences

Article Abstract:

Six benefits outsourcing clients share their personal experiences as they faced the realities of the outsourcing decision. Alcoa's James R. Michaud, Digital Equipment Corp.'s Priscilla Craven, GTE's John W. Large, Monsanto's Dave Strickland, Public Service Enterprise Group's Richard Quinn and Tenneco's Kim R. Bacon talk about their motivations for outsourcing, the secrets of successful outsourcing and the impact of outsourcing on their organizations.

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