When things go wrong with temps

Article Abstract:

Problems arise when temporary employees demand more than what is promised to them and become disenchanted when their needs are not met by the company. These employees have become an important fixture in the workforce and creating an acrimonious relationship with them can be counterproductive not just to the company itself but also to its human resources department. There are three main reasons why conflicts arise. These problems usually emerge if the supervisor is not able to set clear expectations for the temporary employee, the loyalty of the temp shifts from the agency to the contracting company or responsibilities of their position increase while recognition from the company does not. Strategies to avoid these troubles require establishment of clear boundaries from the start, clarification that the agency is responsible for addressing temps' major needs, and continuous reassessment of the situation.

Temporary Help Services, Employment Placement Agencies, Employee Relations, Methods, Labor relations, Temporary employment services, Temporary employees

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Making the most of temporary workers

Article Abstract:

An on-site temporary worker program has enabled Banc One Wisconsin Corp to enhance the quality of its temporary staff and save on costs. Through its Bank One Quality Improvement Program, the Greater Milwaukee bank has combined the administration of its temporary help services with Manpower Temporary Services using an on-site office. The temporary worker program also provided a supply of temporary staff oriented and trained in the procedures and policies of the bank and streamlined the recruitment process for temporary workers. A crucial factor to the temporary worker program has been the presence of an on-site coordinator supplied by Manpower. The coordinator must be perceived as a part of the human resources group through whom all requests must be relayed.

State commercial banks, Banking industry, Services, Employment services, Temporary employment, Banc One Wisconsin Corp., Manpower Professional (Providence, Rhode Island)

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Employers search for workers through employment tests and better training

Article Abstract:

Greater efforts and resources are being given to the recruitment and training of employees as part of many companies' strategy to stay competitive in a highly dynamic business world. A survey conducted by Olsten Corp involving 455 business enterprises revealed that screening methods have become stricter and awareness of the need for training among firms have become greater. Most companies are going to greater lengths to attract and retain employees who are proficient in writing, speaking, and in customer service.

Surveys, Recruiting, Employee recruitment, Business enterprises, Employee training, Olsten Corp.

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