The world of mediation: a spectrum of style

Article Abstract:

Mediators can use a process-oriented or substance-oriented mediating style in resolving disputes. The process-oriented style works when disputants have equal power in the relationship, need to maintain future relationship and wish to work together for a creative agreement. The substance-oriented style works when disputants are entrenched in a position, one party has much greater power and resources are limited. The substance-oriented style allows the mediator to recommend a settlement. The process-oriented style allows the disputants freedom to resolve the dispute on their own.

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What type of mediation do you need?

Article Abstract:

Clients must choose an appropriate mediator for resolving disputes and understand their mediation goals. Dispute resolution may aim to reach a financial settlement or to find a means to continue an ongoing relationship. Different strategies and skills are necessary for both situations. Clients should also learn the working style of potential mediators and identify the technical knowledge the mediator should possess.

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Successful mediation: the do's and don'ts

Article Abstract:

Certain codes of conduct ensure successful mediation. Parties should not make unreasonable demands and threaten to end mediation. Parties should respect other parties and their representatives, and should not insult others at the table. Parties should be prepared and come to the mediation with the authority to settle. Parties should adapt to developments as they unfold.

Usage, Business etiquette

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