How A.T.&T. accident snowballed

Article Abstract:

A series of errors compounded AT and T's troubles as the company tried to restore long-distance telephone service to New York City after one of the company's work crews cut an active fiber-optic cable. The outage occurred on Jan 4, 1991, when a work crew severed one of AT and T's 10 busiest cables, which links New York City with Philadelphia. A second crew, which was responsible for the cable, failed to arrive at the site. Consequently, AT and T managers did not know where the problem was located for more than an hour. And computers responsible for redirecting calls around the severed cable failed to do so, which caused the New York area's three main airports to be without long-range radar for 102 minutes.

Telecommunications industry, Long distance telephone services, Accidents, Disaster planning, Analysis, Disaster Management, Long-Distance Telephone Service, Downtime

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Once-feisty rivals feel might of A.T.&T. muscle

Article Abstract:

AT and T manages its weight more effectively now than it did in the past, causing stock-price losses for rivals MCI Communications Corp and US Sprint Communications Inc's parent, United Telecommunications Inc. US Sprint announces 1,300 layoffs in Jul 1990 and United Telecom stock prices fall $12.50 in two days, to $25.75 a share. MCI shares fall $1.875 on Nov 15, 1990, and $7.375 on Nov 16, 1990, to close at $22.625 after MCI announces that its 4th qtr earnings for fiscal 1990 may not be as large as estimated. The two AT and T rival telephone companies feel the heat from an intense marketing campaign that AT and T has initiated to stop the erosion of its long distance telephone services market share.

Management, Securities, Sprint Corp., MCI Communications Corp., MCIC, UT, column, Competition, Stock

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