Compensation considered after A.T.& T. cable break

Article Abstract:

AT and T considers compensating its business customers whose communications were temporarily disabled when a severed cable cut off long-distance service on Jan 4, 1991 in the New York City area. The number one long-distance carrier has not decided how to compensate its customers, but most industry observers point out that it has much at stake in cultivating its image as a reliable and high-quality company. The last disruption was the third in two years where the malfunction of one small part caused the entire AT and T network to breakdown. Observers note that AT and T is not obligated to compensate its customers in the event of a disruption, but revenue losses from ill will on the part of customers is a strong incentive.

Telecommunications services industry, Telecommunications industry, Telephone companies, Customer service, Cables, Cost, Telephone Company, Telecommunications Service

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A.T.&T. attacked on credit card: unfair competition seen by four banks

Article Abstract:

Four banks that are among the five largest issuers of credit cards in the US have filed protests with federal and state regulators over AT and T's complex arrangements to sponsor a bank credit card. AT and T plans to issue the Universal card, a combination calling card and general purpose credit card, in conjunction with the Universal Bank, a subsidiary of the Synovus Financial Corp. The plan calls for AT and T to purchase all the charges made on the card from Universal, and then AT and T will bill the customers. AT and T and Synovus claim they are acting within the law, but the four banks charge that AT and T is breaking a variety of regulations that govern banking and communications laws.

Bank holding companies, State commercial banks, Banking industry, Analysis, Laws, regulations and rules, Credit cards, Unfair competition (Commerce), Unfair competition, Synovus Financial Corp., SNV, Competition, Legal Issues, Government Regulation, Banking, Credit Agencies

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