TV via telephone lines planned for Manhattan

Article Abstract:

The first video dial tone system, designed to provide television signals to people's homes through regular telephone wires, will be built for use in 1993 in Manhattan. The two companies developing the services are Liberty cable television and New York telephone. Users will be able to watch whatever they desire when they want to watch. The new system would eliminate the concept of leaving programming in the hands of networks and other television stations and would place more control in the hands of the viewers. A video jukebox will provide the options for viewing. The service will not only offer movies and television shows, but may provide live cameras displaying traffic or other highly specific programs. Telephone companies have only recently won the legal right to serve as pipelines for television programs. These companies will still have to update their wires to fiber optic lines.

Water, sewer, and utility lines, Radiotelephone communications, Television broadcasting stations, Electrical work, Planning, Television broadcasting, Television programs, Product introduction, Manhattan, New York, New York, New Technique, Pay Television, Liberty Cable and Telephone Co.

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Making sense of telephone services

Article Abstract:

Long distance and local telephone companies inundate potential customers with multiple service choices via a number of advertising channels. Customers may select from a variety of telephone communications options including flat fees for calls, single area codes, personal 800 services, call forwarding and call waiting. Customers should choose long-distance carriers' discount plans carefully. Customers generally need to meet minimum levels of use before discount plans will actually save money. AT&T offers a series of plans called Reach Out America that lets customers pay a set price for interstate calls made within a set period of time. MCI Communications Corp offers residential long-distance customers several discount services. U S Sprint Communications Co and the New York Telephone Company also offer discount plans.

Sprint Corp., Customer service, MCI Communications Corp., MCIC, End users, User Need, Marketing Strategy, Advertising (Industry), Telecommunications Service

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Facing the incredible: 1 (800) N-O-T-H-I-N-G (AT&T unable to connect 800 number calls)

Article Abstract:

Businesses that rely on AT and T's toll-free 800 numbers were perhaps the hardest hit by the failure that occurred with AT and T's new call switching software. Hotel reservation services were affected by the outage, reporting that the number of calls received was much less than usual. Telemarketing firms and catalog companies also felt the pinch of having their business life line severely reduced. Most users reported that they could get through, but that it might take as many as 10 tries. Another sector of the economy that was affected was information-retrieval services which were not able to disseminate their information to clients.

Evaluation, Product defects and recalls, Long distance telephone services, Telemarketing, Long-distance telephone service, Reliability (Trustworthiness), Reliability, Telecommunications, Toll-free telephone numbers, Toll free numbers

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