Goodbye, comfort class: TWA's makeover favors business travelers
Article Abstract:
TWA decided to eliminate its preferred coach seating service that increased legroom for customers in favor of increasing the number of First Class seats available for upgrades. The move is made to attract business travelers who travel the most and usually pay close to full-fare for their tickets.
Publication Name: Consumer Reports Travel Letter
Subject: Travel, recreation and leisure
ISSN: 0887-8439
Year: 1997
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Disabled travelers: more battles to fight
Article Abstract:
The introduction of the Air Carrier Access Act improved facilities for the disabled on airlines, but in 2000 there is still room for improvement. The rights of the disabled are described and advice for getting better treatment is presented.
Publication Name: Consumer Reports Travel Letter
Subject: Travel, recreation and leisure
ISSN: 0887-8439
Year: 2000
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Stranded at the airport? You still have options
Article Abstract:
Airline delays can be caused by a number of factors, but are inconvenient and can be frustrating. Advice on the legal requirements of airlines and ways to make the best out of each situation is presented.
Publication Name: Consumer Reports Travel Letter
Subject: Travel, recreation and leisure
ISSN: 0887-8439
Year: 2000
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