A research agenda for computers and small business

Article Abstract:

Two factors have contributed to the increasing use of computers within the small-business environment: decreasing prices of computer technology and the advent of "friendlier" (simpler and easier to use) systems, languages, and development tools. Many studies in recent years have investigated the role of computers in small business. Primarily, this research has sought to survey the current use of computers by small firms, to illustrate the kinds of small-business decisions appropriate for automation or computer support, and to suggest methods of software and hardware evaluation. This paper proposes an agenda for future research that focuses on the factors affecting the success of small-business computing. These factors are considered in the context of the computing function's life-cycle within the firm, the organizational structure of the computing function, end-user computing, planning, and computer support for decision making. (Reprinted by permission of the publisher.)

Research

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The impact of attitudes and experience on small business computer use

Article Abstract:

This study investigates the attitudes of small business owners-managers toward computers and how computers are used in small businesses. A survey of 236 firms revealed that a majority of the respondents are currently using computers. In general, owners-managers have a positive attitude toward computers. Respondents who have taken a computer class, own a microcomputer, or whose businesses are using computers have a more positive attitude toward computers. The most frequent business computer applications were accounting, mailing lists, and storing information. The most frequently reported personal applications were word processing, accounting, and budgeting. Implications for further computerization of small businesses are discussed. (Reprinted by permission of the publisher.)

Beliefs, opinions and attitudes, Businessmen

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Computers in small business: a case of under-utilization

Article Abstract:

This article identifies revenue-oriented computer activities and offers a taxonomy of computer applications in small business. It suggests that a three-dimensional matrix can be constructed to guide small business planners in fully utilizing existing (proposed) computer resources and guide future research efforts in this field. (Reprinted by permission of the publisher.)

Management, Business enterprises

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