A theory of leadership for quality: Lessons from TQM for leadership theory
Article Abstract:
A theory of leadership for quality is developed focusing on leader traits, values and behaviors based on the underlying total quality management principles (TQM). The core principles of TQM are addressed and a number of propositions are developed, identifying both generic and specific leader behaviors in the domains of customer focus, teamwork, participation and continuous improvement.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
User Contributions:
Comment about this article or add new information about this topic:
Quality: An ethical inquiry
Article Abstract:
The various aspects of Sigma Six or Total Quality Management (TQM), which is a philosophical underpinning for quality programme is explored. It is shown that this concept of responsibility containing programme and ethos is not merely a theoretical concept, but has important implications for businesses as well as for the economy as a whole.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2004
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Quality in the new age and the body of knowledge for quality engineers. The modern quality manager
- Abstracts: Developing leadership capability: What's inside the black box? Leadership development through experience
- Abstracts: Cross-border transfer of knowledge: cultural lessons from project Globe. Transfer of managerial practices by French food retailers to operations in Poland
- Abstracts: Cross-border transfer of knowledge: cultural lessons from project Globe. part 2 Cultural counterpoints
- Abstracts: Consumer response to service and product quality: a study of motor vehicle owners. Towards responsive vehicle supply: a simulation-based investigation into automotive scheduling system