Modernizing the NHS for the millennium
Article Abstract:
The operations management approach is suggested as a technique for modernization of the UK National Health Service (NHS). Topics include examples of NHS service failures, reasons for the problems, needs of the system, modernization operatives, and the model of operations management.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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Partnering through cooperative goals in supply chain relationships
Article Abstract:
Cooperation among supply chain partners is discussed as a method of total quality management. Topics include the theoretical framework, research questions and methodology, and results from four case companies. The importance of cooperative goals is highlighted.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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