How to motivate and retain employees in a depressed economy
Article Abstract:
In order to motivate and retain employees in a depressed economy, an organization needs to meet three employee needs, freedom, meaningful work, and career development opportunities. These needs can be met by developing a cafeteria benefits plan for employees, a job enrichment program, and a mentor program to groom potential managers. The three facets of job enrichment are skill variety, task identity, and task significance. If a company can not offer rapid advancement due to a depressed economy, the demoralizing effects of slow advancement can be mitigated by having senior employees sponsor and counsel younger employees. The employee development experience of John Deere Component Works is described.
Publication Name: Management Accounting (USA)
Subject: Business, general
ISSN: 0025-1690
Year: 1987
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White collar productivity: how a major insurance carrier tried to optimize its resources and talents
Article Abstract:
The Property & Casualty Insurance Division of the United Services Automobile Assn (USAA) used a modified version of the American Productivity Center's (APC) six-step methodology for measuring white collar productivity. USAA joined six other firms in an action research project effort called 'IMPACT'. The six structured phases of the APC approach are: diagnosis, objective, measurement, service (re)design, team development, and technology parameters. The 16-month pilot testing of the project was completed in Dec 1986. Results suggested that productivity of white collar and other service function workers can be measured effectively.
Publication Name: Management Accounting (USA)
Subject: Business, general
ISSN: 0025-1690
Year: 1987
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