Impact of exchange variables on exit, voice, loyalty, and neglect: an integrative model of responses to declining job satisfaction

Article Abstract:

This research offers a new theory predicting the effects of three exchange variables, job satisfaction, investment size, and quality of alternatives, on four general responses to dissatisfaction-exit, voice, loyalty, and neglect. Three studies designed to test model predictions received good support. High satisfaction and investment encouraged voice and loyalty and discouraged exit and neglect. Satisfaction and investment interacted, with variations in investment most strongly promoting voice given high satisfaction. Better alternatives encouraged exit and voice and discouraged loyalty. However, there was no link between alternatives and neglect. (Reprinted by permission of the publisher.)

Satisfaction, Satisfaction (Psychology), Variables (Mathematics)

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Prospect theory and the risk-return relation: some Belgian evidence

Article Abstract:

In this study, Fiegenbaum and Thomas's application of prospect theory to empirically derived risk-return relations was replicated and extended with Belgian accounting data. Four profitability variables and two risk variables figured in the analysis. Findings confirmed the results of the earlier study: firms with returns above a target level are risk-averse, and firms with returns below the target level are risk-seeking. (Reprinted by permission of the publisher.)

Research, Economic aspects, Finance, Accounting, Risk (Economics), Belgium, Corporations, Corporate finance, Fiegenbaum, A., Thomas, H.

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