Managing technology partnerships
Article Abstract:
The development and implementation of an effective communication strategy for a technology partnership will depend on the identification of six dialogue priority areas in team communication. The success of the strategy will be determined by the ability of managers to pinpoint these areas for potential organizational conflict. These dialogue priority areas are the establishment of a suitable level of mutual awareness of the theoretical aspects of the partnership among all participants; the setting of projected times of completion of all short- and long-term research and development plans; the establishment of business relations that maximize academic and commercial benefits for participants; the treatment of issues in product development as technical and team communication problems; the use of dialogue to settle differences; and the supervision of both managerial and technical aspects of the partnership by an individual who has the support of top management.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1992
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The successful exploitation of new technology in banking
Article Abstract:
A case study of the Bank of Scotland indicates that strong technical and organizational barriers are significant problems in the strategic management of new technology. The removal of these barriers at the Bank of Scotland resulted from the interaction between strategy, structure, and the process of organizational learning. Structural change was emphasized to permit the emergence of some managers as 'innovation champions' in the supportive organization. The important structural change was the formation of Automation Planning department and the merger of the management systems and computer systems divisions. The organizational learning process in the Bank of Scotland contrasts directly with the textbook 'structure-follows strategy' and rational choice paradigms.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1988
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Firm-level benefits of radical innovation
Article Abstract:
The benefits of innovation at the firm-level were examined by analyzing specific innovations that took place in retail banking. Firm-level or company benefits are distinguished from product-level benefits by the impact they have. While product benefits are measured in relation to the individual product, company benefits affect the entire firm as a whole. Based on an analysis of interviews conducted with the staff of three banks that were part of the study, it was stressed that firm-level benefits wereequal or more important than product-level benefits. Among the vital firm-level benefits that were enumerated by the interviewees are public perception of the bank as innovative, access to new markets, building of loyalty and the establishment of a dominant brand.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1999
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