Improving service quality within the supply chain: an Australian study
Article Abstract:
Research related to the Quick Response Programme in the Australian Textiles, Clothing and Footwear industry is discussed, with a focus on improving delivery timeliness to retailers and end customers. Topics include supply chain workshop procedures, quality interactive processes, in-house practices that promote responsiveness, and performance improvements.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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Integration of the supply chain for total through-cost reduction
Article Abstract:
Management of the British Steel Engineering Steels (BSES) is presented as a way to integrate a supply chain that reduces through-costs. Use of BSES products in the automotive industry, process activity maps, and changing attitudes of immediate customers and end-users are discussed.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
User Contributions:
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