Quality, strategy, and competitiveness

Article Abstract:

Increased competition has been the impetus for many of the modifications taking place within American companies. The quality initiative is a major competitive challenge that requires many companies to reevaluate not only their basic operations, but their overall corporate strategies as well. Based upon information developed by Motorola, this article discusses how total quality enables a company to successfully compete with a variety of competitors even though the competitors may be employing quite different strategies. While quality is often perceived in terms of statistical methods, the importance of the total quality perspective lies far beyond just changing the operations of a firm. Perhaps more significantly, the total quality perspective transforms how companies think about their customers, competition, and the business environment itself. (Reprinted by permission of the publisher.)

Radio & TV communications equipment, Research, Analysis, Management, Corporations, Electronics industry, Motorola Inc., Industrial management

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A Silicon Island of the East: creating a semiconductor industry in Singapore

Article Abstract:

A remarkable semiconductor industry has been created in Singapore, through highly focused public policy directed towards attracting multinational corporations and leveraging skills and technology from them to spark local industry development. This article assesses the effectiveness of this strategy - examining the viability and sustainability of the industry it created - a well as its replicability. If other countries such as China are to emulate Singapore's approach, they will have to develop an institutional framework with the capability to direct the processes of technology leverage and diffusion. (Reprinted by permission of the publisher.)

Semiconductor Devices, Semiconductor and Related Device Manufacturing, Semiconductor industry, Case studies, Foreign corporations, Singapore, Technology transfer

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