The quality effect on word of mouth
Article Abstract:
Word of mouth is more influential when used to dissuade people against using services than when used to persuade them. Q uality must be satisfactory for products and services to attra ct more people.
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
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Conflict in the workplace
Article Abstract:
The development of disputes in workplaces due to cultural or social diversity, and the positive and negative impacts of these disputes on employees, is discussed.
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
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Do stronger laws prevent corporate crime?
Article Abstract:
The effect of the strengthening of the American corporate laws on the occurrence of corporate crime is described.
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2007
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