A TQM approach to HR performance evaluation criteria
Article Abstract:
The impact and effectiveness of Human Resources (HR) performance evaluation system is studied through a questionnaire survey of Scottish-based quality driven organizations. Findings suggest that improvement of employees performance, customer care, active involvement and approaching performance evaluation as a quality effort are the most generally agreed components of a Total Quality Management (TQM) driven HR performance evaluation.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
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Managing personal human capital: new ethos for the 'volunteer' employees
Article Abstract:
The relationship between individual employees and their employing organizations facing fundamental changes are discussed. The three elements of human capital and the four ethos or beliefs that individuals should embrace to maximize their success are explained
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
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Sources, signs and signaling for fast trust creation in organizational relationships
Article Abstract:
Trust plays an important role in long-term inter-organizational relationships and strategic alliances. A study reveals, the ways in which diverse and dynamic trust signaling mechanisms play a critical role in the evolutionary trust creation process.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2003
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